What do the AARP, tiny Jamaican restaurants, tennis programs, and social networks for social good have in common?
I've been responsible for uncovering insights that drive better consumer experiences for each of them.
Passion + Strategy
Once I'm asked a question, I won't stop till I find the answer. If something's not working, I keep tinkering until it is. Every consumer's voice is important, but I'm experienced enough to know that not every opinion makes an important insight. And when I learn something new, I can't help but share my newfound knowledge and enthusiasm with those around me. (I'm told it's contagious.)
Get in touch. I'd love to hear about the problems you're trying to solve through UX research.